Terms & Conditions –

Self-Storage Georgia

Last updated: 1 Dec 2025

Important: This is a summary of our standard storage terms. The full legal terms are contained in the storage agreement you sign with us. In the event of any conflict, the signed agreement will prevail.

1. Definitions

  • “We”, “us”, “our” – Self-Storage Georgia, operating the storage facility at City of Tbilisi, Levan Devdariani VI Lane, N 16, Tbilisi 0198, Republic of Georgia.
  • “You”, “your” – The customer named in the storage agreement.
  • “Unit” – The storage unit/room allocated to you under your agreement.
  • “Facility” – The entire self-storage property and common areas.

2. Nature of the service

We provide you with a lockable storage unit for your personal or business goods on a self-service basis. You are responsible for bringing, packing, organising and removing your belongings.

We do not take possession of your goods and do not act as a warehouse operator or bailee. You remain responsible for your goods at all times.

3. Unit allocation and access

  • You will be allocated a unit size (X-Small, Small, Medium, Large or X-Large) as set out in your storage agreement.
  • You are the only person entitled to hold the key or access code to your unit, unless you authorise someone else in writing.
  • Normal access hours to the facility are 09:00–20:00, seven (7) days a week, unless otherwise communicated. We may temporarily restrict access for security, maintenance or safety reasons.
  • Our office hours for staff assistance may differ and will be displayed on-site and on our website.

4. Term and minimum period

  • The minimum rental period is one (1) month.
  • After the minimum period, the agreement continues on a month-to-month basis until ended by you or by us in accordance with these terms.
  • You may terminate after the minimum period by providing at least 1 calendar month’s notice in writing (email is acceptable) before your next monthly due date.
  • We may terminate your storage agreement by giving you reasonable notice, except in cases of serious breach where immediate termination may be necessary.

5. Fees, billing and late payment

  • Storage fees are payable monthly in advance at the rate applicable to your unit size, as shown in our current price list or in your storage agreement.
  • Fees may be subject to change. We will give you advance notice of any price change before it takes effect.
  • Payments must reach us by the due date stated on your invoice or agreement.
  • If payment is late, we may:
    • Charge reasonable late payment fees and/or interest;
    • Restrict access to your unit until all amounts due (including late fees) have been paid; and
    • Take further action as allowed under applicable law and your storage agreement.

6. Your responsibilities

You agree to:

  1. Use the unit only for storage
    • Do not live or sleep in the unit.
    • Do not conduct business activities, workshops or meetings inside the unit.
    • Do not connect or use electrical equipment without our written permission.
  2. Pack and secure your goods properly
    • Pack and stack goods safely and securely to avoid damage or injury.
    • Keep your unit clean, tidy and free from rubbish.
    • Use a suitable lock and keep your key/access code secure.
  3. Comply with facility rules
    • Follow all signs, instructions and safety procedures at the facility.
    • Treat staff and other customers with respect and do not disturb others.
    • Park only in designated areas and do not block access routes.
  4. Keep your contact details up to date
    • Notify us promptly of any change in your address, phone number or email.

7. Prohibited items

For safety, legal and insurance reasons, you must not store any of the following in your unit:

  • Illegal goods or substances of any kind
  • Firearms, weapons, ammunition or explosives
  • Flammable or combustible materials (e.g. petrol, gas cylinders, solvents, paint thinners)
  • Hazardous chemicals, biological materials or toxic waste
  • Perishable food or items that could rot, attract vermin or cause odours
  • Live animals, plants or any other living creatures
  • Stolen goods or any items obtained unlawfully
  • Items that emit fumes, smell or smoke
  • Any other items that we reasonably consider to be a risk to the facility, our staff, other customers or the environment

If we reasonably believe that your unit contains prohibited or dangerous items, we may, where permitted by law and your agreement, open the unit and take appropriate action to remove the risk and/or notify the authorities.

8. Security at the facility

Our facility is equipped with a combination of security measures, which may include:

  • CCTV surveillance
  • Alarm systems
  • Gated access
  • On-site staff presence
  • Fire detection systems

These measures are intended to deter unauthorised access and improve safety, but they do not guarantee absolute security. You remain responsible for locking your unit and safeguarding your key/access code.

9. Insurance and risk

  • You are responsible for ensuring that your goods are adequately insured against loss or damage (for example, due to theft, fire, water, pests or other risks).
  • Our standard storage fees do not include insurance for your goods unless expressly stated in writing.
  • While we take reasonable care in operating the facility, we are not liable for loss, damage or deterioration of your goods except where caused by our proven negligence or wilful misconduct and only to the extent allowed by law.
  • We are not responsible for any indirect or consequential losses, such as loss of profit, business or use.

10. Our right of lien and disposal of goods

If you fail to pay the amounts due or otherwise seriously breach your agreement, we may have certain rights under applicable law and the storage agreement, which can include:

  • Restricting your access to the unit;
  • Retaining your goods as security for unpaid amounts; and
  • After giving you appropriate notice and following legal procedures, selling or disposing of goods to recover outstanding debts and reasonable costs.

Any such actions will be taken strictly in accordance with applicable law and the detailed provisions in the signed storage agreement.

11. Termination and vacating the unit

When your agreement ends:

  • You must remove all goods from the unit and leave it clean and in good condition by the agreed move-out date.
  • You must return any access cards or keys that belong to us.
  • If you leave goods behind, we may treat them as abandoned and deal with them in accordance with applicable law and the storage agreement (which may include disposal or sale after notice).

12. Changes to these terms

We may update these Storage Terms & Conditions from time to time. The latest version will always be available on our website and/or at our office. Changes will not affect your existing storage agreement unless the agreement allows for such updates or you agree to the changes.

13. Contact and language

If you have any questions about these terms, please contact us at:

Phone / WhatsApp: +995 575 77 85 13

Email: info@selfstoragegeorgia.com

These terms may be provided in multiple languages for convenience. In the event of any inconsistency between translations, the Georgian-language version of the terms and the signed storage agreement will prevail where permitted by law.